By default, Microsoft Word uses 'Reading Layout' view when it opens documents that you receive as e-mail attachments. To prevent opening documents in 'Reading Layout' view, there is a setting that can be changed to avoid this.
Thank you! Thank you! I just finished reading this document, which was part of a link in the recent Buzz newsletter. I have printed it for others to read, especially those skeptical on the powers of Access and its capabilities.