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Thank you! Thank you! I just finished reading this document, which was part of a link in the recent Buzz newsletter. I have printed it for others to read, especially those skeptical on the powers of Access and its capabilities.

Darren D.


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Videos of FMS Speakers at Conferences, Events, and National Media

National Media Apperances

Lost Emails at the IRS

How did the IRS not have backups and lose Lois Lerner's emails and other files? Who came up with their backup and disaster recovery plan? Wrong policies, incorrect execution? Incompetence or intentional?

Hannity TV Show on June 19, 2014

A 3.5 minute live interview with Sean Hannity in New York with Luke at their Washington, DC studio.

Sean Hannity Radio Show on June 20, 2014

A more in-depth 14 minute discussion with David Kennedy on the radio show. Luke starts about 2:30 after the introduction.

More TV and radio appearances with Sean Hannity is a Technological Disaster

October 1, 2013

FMS President Luke Chung visited the web site the first day it launched to get a price quote for his family based on the Affordable Care Act (Obamacare). He quickly discovered the website was poorly designed, poorly developed and seemingly untested.

He wrote a blog is a Technological Disaster about his experience which became a rare, non-partisan technical assessment of the website. It garnered social media attention from many news organizations, which led to an article in the New York Times, followed by national news coverage on CBS, CNN and Fox News! He was even asked to educate the House Energy and Commerce Committee on how the project could have gone so sideways. Then provided a formal testimony to the House Homeland Security Committee.

For clips of all the media coverage, visit Media Coverage for Changing the National Discourse on

Here are some of the clips:

CBS Morning NewsOctober 9th: Morning CBS News Broadcast

After being quoted in the New York Times, the CBS News crew visited our office that afternoon. Luke was included in the next morning's national broadcast of CBS News. Read the text or watch the video in Obamacare website looks “like nobody tested it,” programmer says

CBS News

“It wasn’t designed well, it wasn’t implemented well, and it looks like nobody tested it,” said Luke Chung, an online database programmer.

Chung supports the new health care law but said it was not the demand that is crashing the site. He thinks the entire website needs a complete overhaul.

“It’s not even close. It’s not even ready for beta testing for my book. I would be ashamed and embarrassed if my organization delivered something like that,” he said.

CNN NewsCNN Situation Room with Wolf Blitzer

The following day, Luke was then featured in an article on CNN entitled Obamacare glitches known ahead of time? Brian Todd came by the office to learn more about the challenges Luke encountered and the web site actually crashed while he was showing it.


FOX NewsFox News with Peter Doocy on October 11

ObamaCare website neither fast or easy? Peter stepped through the site and struggled to even get a user name. Then Luke made a few comments.


“It’s written as if it were created by people who had never created a database web application before…This can be fixed in a very short period of time, and it wouldn’t necessarily be that expensive”

Sean Hannity TV and Radio Shows

Luke spoke on Sean Hannity's radio show and was then invited to join him on his TV show recorded in New York City on October 24, 2013. Watch this lively 4 minute interview:

 Luke Chung on the Sean Hannity TV Show

The Web Site is a Technological Disaster

"It's just an awful website...As I was using it, the system kept crashing on me. And as soon as it started crashing, I was like 'Oh, my God, this system is not ready for prime time.' The types of crashes I was experiencing had nothing to do with too many users. It was just bad...They had developers who I sensed had never been paid to create software before. It was really amateurish. It looks like it was their first job...The programming was really bad; it looks like it wasn't tested, and even if they had programmed it properly and tested it, the design was wrong. So it really didn't matter whether they did it right...They haven't thought through the buying process...$200 million at $200 an hour is a million man hours, 500 man years. How did they have time to use 500 man-years? Or triple that, 1500 man years..This is just filling out a paper form and getting a subsidy...It shouldn't be that complicated."

December 4, 2013

Appearing with David Kennedy, Luke Chung discusses how the web site should have cost less and been designed with security up front.

 Sean Hannity TV Show December 4, 2013

"This does not need to be a Silicon Valley space project...None of these contractors are ever held accountable for delivering such crap"

More videos and radio shows with Sean Hannity

MSNBCMSNBC Chris Jansing Show

On October 24th, a relatively lengthy eight minute interview where Luke evaluates the existing system and points out the problems with federal contractors. Chris Jansing does a nice job challenging some of his conclusions: "It’s just an awful web site"

Luke Chung on the Chris Jansing Show on MSNBC Luke Chung on the Chris Jansing Show on MSNBC

An article by Paul Bremmer commenting on my interview including a complete transcript of the conversation:
Software Expert Slams Healthcare.Gov On MSNBC: ‘This Really Shouldn’t Be That Difficult’

On the RecordOn the Record with Kimberly Guilfoyle

On November 26th, Luke appeared on Greta van Sustern's show for the second time. Kimberly Guilfoyle was substituting for Greta who was on vaction. 

Luke Chung with Kimberly Guilfoyle Luke Chung with Kimberly Guilfoyle 

Fox and FriendsFox & Friends: Live Interview with Clayton Morris

On November 30th, over Thanksgiving vacation in Sarasota, Florida, Luke had a one-on-one live interview with Clayton Morris for four minutes discussing how large government contractors profit from delivering systems that don’t work: “If we follow the money, we’ll see the stink in the system…Too Big to Fire”

 Luke Chung on Fox & Friends with Clayton Morris

Video: ObamaCare: Mistake or moneymaker?

Luke Chung on MSNBC News Nation with Tamron HallMSNBC News Nation with Tamron Hall

Luke appeared on a panel with three others for a live interview discussing the relaunched web site.

He tried to explain how software works to better understand the expected 1% error rate since software either works or doesn't. Do they expect 1% of the people to crash for unknown reasons or do they know certain situations will always crash and only expect 1% of the people to do that? Frankly, we don't understand how anyone develops software with expected failure rates like this.

Noah Rothman comments about his appearance in this article: Tamron Hall Interrogates Tech Expert After He Criticized Supposed ‘Improvements’ to ACA Site

Radio Broadcasts

KABC Radio Los Angeles (AM 790): McIntyre In The Morning

October 11, 2013: Luke Chung comes on to talk about the root cause of Obamacare’s website hick-ups… (7 minutes)

Ross Fire Show on KIRO Radio Seattle

October 11, 2013: Here’s Luke's interview with Dave Ross of Ross Fire on KIRO Radio, a CBS Radio station in Seattle:

RossFire Radio Show
A computer expert’s take on the ineptitude of Obamacare online

Database expert Luke Chung has suddenly become an expert on the failings of the Obamacare computer system, all because it kept crashing as he tried to get a quote. Dave Ross and Luke go in depth on what Luke found after he dug into it (stunning ineptitude) and how he could fix it easily for a fraction of the cost. Whether you’re a geek or not, you’ll enjoy this fascinating conversation.

This is Luke's most in depth interview on the website. It includes his experience meeting with the House Energy and Commerce Committee staffers on Thursday, ways to improve the system, and how the Affordable Care Act can help FMS and other small businesses.

Virginia Governor Declares 2012 as the Year of the Entrepreneur

Richmond, VA (February 2012)

FMS President Luke Chung was invited by the governor's office to participate in his proclamation of 2012 as the Year of the Entrepreneur. Luke stood behind Governor Bob McDonnell and Lieutenant Governor Bill Bolling during the press conference and participated in a day-long event supporting entrepreneurship, small businesses, and job creation.

Commerce Secretary James Cheng led the events. Participants were able to hear from successful Virginia business founders and learn from each other through a luncheon and Entrepreneurial Town Hall. Examples of agricultural, technology, manufacturing, and craft businesses showed the diversity of Virginia firms offering products and services for in-state, national and international customers. It was also interesting to trace the roots of the founding of Virginia in 1607 as a high-risk entrepreneurial enterprise that eventually led to success after many failures.

News Video on Entrepreurship with the GovernorHere's a news video from the local NBC station.

All parties recognized the value and responsibility of seasoned entrepreneurs helping newer entrepreneurs, and how fundamental this was to the success of our state and nation. Activities will occur around the commonwealth over the year where government representatives and entrepreneurs share their ideas, experiences, and resources. Already recognized as one of the most business friendly states in the country with one of the lowest unemployment rates, Virginia continues to foster business success in a bipartisan manner. Noteworthy was the inclusion of Education Secretary Laura Fornash in the activities stressing the importance of public education as part of a healthy business climate. This includes having great K-12 education and the many higher education institutions across Virginia. Those institutions attract bright students from outside Virginia, create entrepreneurial opportunities around them, and give us the ability to keep them in Virginia for life. FMS and Luke Chung are honored to be a part of this initiative.

For more information and videos of the event, visit the governor's website.

Technical Presentations

creating growth in cloud computingMicrosoft Worldwide Partner Conference

Washington, DC Convention Center (August 2010)

Creating Growth Through Innovation: Cloud Computing and Microsoft Partners

Here's a video recorded by Voices of Innovation (VFI) at the Microsoft Worldwide Partner Conference regarding cloud computing with FMS President Luke Chung.

Watch the video to see how the Cloud and IT innovation have driven growth and improved the businesses of Microsoft Partners.

Microsoft Tech Ed Conference 2009

Los Angeles Convention Center (May 11-15, 2009)

Migrating Your Data Tier to SQL Server: Strategies for Survival

Video: Migrating Your Data Tier to Microsoft SQL Server: Strategies for SurvivalThis panel explores the different reasons and approaches for migrating applications to Microsoft SQL Server. In addition to moving the data to SQL Server, ideas are presented for transforming applications to offer additional features while watching budgets.

Examples are provided for migrating data from Oracle, Access, and Excel to SQL Server. That's the easy part. Discussions also cover the challenges of maintaining and monitoring the new database, whether a database administrator is needed, and the life cycle of a SQL Server application.

Speakers: Luke Chung, Richard Campbell, Stephen Forte, and Armen Stein, emceed by Mary Chipman. (43 minutes)

The World Turned Upside Down: Development Strategies for Lean Times

Video: The World Turned Upside Down: Development Strategies for Lean Times Are you a developer wondering what to do in these dire economic times? Or are you in charge of a development team facing tighter budgets and higher risk? Not sure what to do or consider to protect your job or career? Listen to this panel for their insight and experience.

During tough economic times, development teams tend to get smaller while business requirements get larger in an effort to do more with less. The panelists share their insights and experiences gleaned from years of surviving economic ups and downs.

Hear the panel discussion among Luke Chung, Stephen Forte, Kent Alstad, Armen Stein, Rockford Lhotka, and Paul Sheriff, emceed by Mary Chipman. (51 minutes).

Let's Talk about Software Consulting as a Business

Video: Let's Talk about Software Consulting as a Business

Thinking of creating your own consulting business? Trying to grow your existing consulting business?

Hear the panel discussion of the experiences of Luke Chung, Paul Sheriff, and Armen Stein in founding and running their consulting firms over the past two decades. (54 minutes)

History of FMS: Surviving Uncertain Times

Video: Let's Talk about Software Consulting as a BusinessFMS has survived many business and technology cycles since its founding in 1986. Microsoft's Mary Chipman interviews Luke Chung about the story of FMS, how its survived these 23 years, and how it has served its wide range of customers.

Luke discusses the three groups within FMS:

Learn more about FMS, our history, and our successes over the years. Hear about our challenges and philosophies, and how we've helped our customers maximize their IT investments and anticipate the evolution of their applications. (28 minutes)

Upsizing Microsoft Access to SQL Server

Microsoft Tech*Ed Conference 2008

Orlando, Florida (June 3, 2008)

Are we there yet? Successfully navigating the bumpy road from Access to SQL Server

Hosted by Microsoft's Mary Chipman, the panel discusses the challenges and approaches of migrating Microsoft Access applications to SQL Server. Learn about situations where Access is appropriate, and when they need to upsize to SQL Server. (49 minutes)

MSDN Channel 9/ARCast.TV

Filmed at Microsoft Offices, Reston, Virginia

Microsoft Access Database and Migration Challenges

Microsoft’s Dr. Zhiming Xue interviews Luke Chung on dealing with Microsoft Access Database solutions and the challenges project teams face when migrating them to more scalable platforms. Luke Chung, founder and president of FMS, shares his view on Microsoft Access database solutions. (22 minutes)

Additional Resources


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