Microsoft Office 2007 Add-ins May Become Disabled when Loading Older Microsoft Office Applications

Provided by: Molly Pell, Quality Assurance Manager

Microsoft offers several add-ins for Microsoft Office 2007 to offer additional functionality or features. For example, the Microsoft Save as PDF or XPS add-in is a free and popular supplement to Microsoft Office 2007 that allows you to export to PDF and XPS formats.

These add-ins behave perfectly fine if Office 2007 is your only office platform, but they may become disabled if you are using side-by-side installations of Office. For example, an Office 2007 add-in may become disabled when Office 2003 is loaded.

Assume you are happily using the Save as PDF or XPS add-in under Microsoft Office Access 2007, when you decide that you need to open Microsoft Office Access 2003. When Access 2003 loads, it attempts to load all of the Office add-ins. Since the Save as PDF or XPS add-in is only supported under Office 2007 programs, it fails to load. Office thinks that the add-in is broken, and marks it as disabled so that Office won’t try to load it anymore.

The next time Access 2007 is loaded, it sees that the add-in is disabled, and does not try to load it. 

Don’t fret – you can re-enable the add-in through the Microsoft Office Trust Center. Find out more… 

More Information

• Microsoft Save as PDF or XPS add-in
• Add-ins for Microsoft Office 2007
• Enabling and disabling add-ins in Microsoft Office 2007

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